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ORDERS THERESA MINK DESIGNS ARE HAND CRAFTED IN LIMITED EDITIONS. MANY PIECES ARE ONE OF A KIND. BECAUSE SEMI-PRECIOUS STONES ARE A NATURAL PRODUCT, THERE WILL ALWAYS BE SLIGHT VARIATIONS IN COLOR, SHAPE, AND SIZE. NO TWO PIECES WILL EVER BE ALIKE. IF YOU WOULD LIKE A CERTAIN ITEM DESIGNED IN STERLING RATHER THAN GOLD FILLED, OR VICE VERSA, PLEASE USE THE CONTACT FORM TO E-MAIL THERESA REGARDING AVAILABILITY BEFORE MAKING THE PURCHASE. LIKEWISE IF YOU WOULD LIKE EAR POSTS RATHER THAN EAR WIRES. CUSTOM ORDERS CUSTOM ORDERS ARE WELCOME. THERESA IS ALSO WILLING TO MODIFY ANY OF HER PIECES TO SUIT YOU. FOR EXAMPLE, YOU MAY LIKE A PARTICULAR PIECE BUT WOULD LIKE IT SHORTER OR LONGER. OR YOU MAY PREFER THAT A PIECE BE MADE FROM OTHER GEMSTONES OR IN STERLING RATHER THAN GOLD FILLED. PLEASE E-MAIL THERESA WITH YOUR REQUEST OR INQUIRY. SORRY, NO RETURNS ON SPECIAL ORDERS. SHIPPING ALL MERCHANDISE IS MADE TO ORDER. PLEASE ALLOW 2-6 WEEKS FOR DELIVERY. (YOUR ORDER WILL MOST LIKELY ARRIVE WITHIN 2-3 WEEKS, UNLESS IT IS THE HOLIDAY SEASON OR IF THERESA IS ON A BUYING TRIP). IF YOU HAVE SPECIAL CIRCUMSTANCES, PLEASE E-MAIL HER. SHE WILL TRY TO ACCOMMODATE YOUR REQUEST. UNLESS OTHERWISE NOTED, ALL ORDERS WILL BE SHIPPED FIRST CLASS MAIL VIA UNITED STATES POSTAL SERVICE AT NO CHARGE (DOMESTIC), REGARDLESS OF HOW MANY ITEMS ARE PURCHASED. IF SHIPPING OUTSIDE OF THE COUNTRY, PLEASE E-MAIL ME FOR SHIPPING COST. CONFIDENTIALITY THE INFORMATION THAT YOU SUBMIT TO THERESA MINK DESIGNS IS KEPT PRIVATE AND IS NOT SHARED WITH ANYONE. PAYMENT OPTIONS THERESA MINK DESIGNS ACCEPTS CREDIT AND DEBIT CARDS THROUGH PAYPAL, WHICH PROTECTS YOUR BILLING AND SHIPPING INFORMATION USING SSL, (SECURE SOCKETS LAYER) TECHNOLOGY. YOU DO NOT HAVE TO HAVE AN ACCOUNT WITH PAYPAL, NOR DOES IT COST YOU ANYTHING EXTRA. PERSONAL CHECKS, AND MONEY ORDERS ARE ALSO ACCEPTED. IF PAYING BY CHECK OR MONEY ORDER PLEASE PLACE YOUR ORDER VIA E-MAIL, (SEE CONTACT FORM). MERCHANDISE PAID FOR BY CHECK WILL NOT BE SHIPPED UNTIL THE CHECK CLEARS. RETURNS YOU MAY EXCHANGE YOUR PURCHASE FOR ANOTHER ITEM WITHIN 14 DAYS OF THE SHIPPING DATE. YOU MUST HAVE A RETURN MERCHANDISE AUTHORIZATION NUMBER. PLEASE CONTACT THERESA WITH THE REASON FOR YOUR EXCHANGE, REQUEST FOR AN RMA NUMBER, AND INSTRUCTIONS ON WHERE TO SHIP THE ITEM. YOUR RETURN MUST BE IN IT'S ORIGINAL CONDITION, PROPERLY PACKAGED, AND IT MUST BE RECEIVED WITHIN (10) DAYS FROM WHEN YOUR RMA NUMBER WAS ISSUED. YOU ARE RESPONSIBLE FOR THE RETURN SHIPPING CHARGES, AND WILL NOT BE REFUNDED THE ORIGINAL SHIPPING CHARGES. PLEASE INSURE YOUR RETURN! THERESA MINK DESIGNS IS NOT RESPONSIBLE FOR LOST MAIL. |
| INFO |
| FREE SHIPPING! (DOMESTIC) |
| Jewelry purchases will include ear cards or gift tags with a brief description of the item. Each piece will also be shipped in a gift box. We offer gift wrapping at no charge. Please let us know in the 'message' box if it is a gift. |